Password Reset Instructions

You will be asked for information to verify your identity. If verified, your username will be displayed and you will be asked to create a new password.

Below are the requirements for passwords. Please read all instructions carefully.

There is a time limit, so please have a password in mind before pressing Continue below.

  • Passwords must be at least 8 characters in length and include the following:

    • At least 1 uppercase letter
    • At least 1 lowercase letter
    • At least 1 number
    • The only symbols allowed are !*-/:? and they are optional.

  • Passwords MUST NOT contain ANY part of your full name, user name or Vnumber.

  • Past passwords CANNOT be reused, please select a NEW password.